Delivery Information


Delivery Time:

SF Express : 2-10 Business days
Store Pick Up : 5-7 Business days 

Shipping Rate:

For order below HK$550 or on sale &  Heavy Freight Package Item 

Postal fee by customers via SF Express:
Any SF stations , office addresses in industrial and business districts in Hong Kong: From HK$30

We do not have the final accurate postal fee amount for customers' reference, fees are varied depending on the size and weight of the parcels as well as the location of the destination.

Please refer to SF for more information: 

For order over HKD550 , we offer FREE shipping.
Only collect at any SF stations or office addresses in industrial and business districts  in Hong Kong 

Here are the list of SF stations and service centre:



1 付款前請當面驗查貨品,確保貨品完好無缺,以及所有配件/零件齊全。貨物出門後,如有任何問題將不獲受理。
2 所有出售貨品恕不退款,減價貨品不設退換。
3 必須憑正式收據才可享有維修服務(接受電子收據)。
4 保養期由發票日期起計算,貨品之保養期限由供應商決定。
5 維修保養服務由供應商提供。服務詳情請參閱其官方網站。供應商保留此服務之最終決定權。
6 顧客需負責所有關於貨品退回維修保養之所有費用(例如運輸費)。
7 維修保養服務只適用於購買貨品之原有者,並不得轉讓。此服務只限於出廠缺陷而導致品質問題之貨品。
8 維修服務不適用於不按照產品說明書使用、經未授權人士進行任何維修及修改;意外、自然災害或其他本公司未能控制的損害而導致的損壞。
9 如有任何爭議,Green Urban Mobility Ltd. 保留最終決定權。


TERM & Condition:


1 Customer are responsible for checking the goods prior payment to ensure all accessories and parts are present. Green Urban Mobility Ltd. will not handle any disputes afterwards.
2 All goods sold are non-refundable & On Sale Items are non - exchange.
3 Warranty service is only provided when the original sales invoice is presented.( Accept the e-receipt)
4 Warranty period is calculated from the date shown on the invoice and is determined by the product's supplier.
5 Warranty service is provided by the supplier and its official website shall be referred for further details. The supplier reserves the right of final decision.
6 The customer is responsible for returning the defective goods at its own expense( ex. Shipping cost).
7 Warranty is not transferable and only valid with the original owner. It is specifically limited to repair or replacement for defect caused by manufacturing quality issue.
8 Warranty does not cover any defect caused by any mistreatment, repair / modification by unauthorised personnel, accident and natural disasters or other events beyond the company's control.
9 Green Urban Mobility Ltd. reserves the right to final decision in case of any dispute.

G/F 119 Chatham Road South, TST, Hong Kong
M-F 12-7pm/ Sat 12-8pm / Close Sunday & Public Holiday

+852 2317-6555

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