Delivery and In-store Collection Information
Door-to-Door: 3-8 Business days
Store Pick Up: 3-7 Business days
For order below HK$600 / on sale
Shipping to all the areas of Hong Kong: $60
For order over HKD600 / In-store Collection, we offer FREE shipping to all the areas of Hong Kong.
*Additional Charges $20 for Remote Area, Outer Island District, Tung Chung, Discovery Bay and Ma Wan.
**Deliver to designated road side only. Driver will Charge $35 for each storeys of staircase if not elevator is provided. May have additional service charges for specific delivery addresses, such as parking fee.
***Each order will call/text before delivery. Reschedule within 2 working Days is free of charges. Otherwise, handling fee of $60 will be charge. (Please leave a message within 24 hours if have special request for delivery)
We provide Door-to-Door delivery for both residential and business addresses.
But do NOT include hotels or PO Box addresses.
We will send SMS to your mobile phone when your shipment is ready. If you have any question about the shipment, please contact Customer Service Hotline, or use the link in the SMS. And provide your mobile phone number for the shipment reference.
https://yffoodhk.com/ checkandtrace/ ( YING FUNG ) for more information.
Customer can collect your order in G.U.M. Bike Studio.
Address ：119 Chatham Road South, TST, HK
Tue – Fri 12-7pm
Sat & Sun 12-8pm
Close : Monday & Public Holiday
We will inform you by Phone/SMS when your order are arrived to G.U.M. Bike Studio. The goods needed to be collect in 7 days (for online payment), otherwise the order will be cancelled.
Customer is requested to examine the goods immediately upon delivery for any discrepancies, quantities, and/or physical damage. Please refer to Exchange and Return if you find any discrepancies, quantities, and/or physical damage. If customer has signed after receiving the goods, G.U.M. reserves the right to refuse your claim.
送貨上門: 3-8 工作日
門市自取: 3-7 工作日
訂單金額 低於HK$600 / 清貨產品
訂單金額 滿HK$600 / 門市自取，可享 免費 香港地區送貨服務
https://yffoodhk.com/checkandtrace/ ( 瀛風)
客戶可於G.U.M. Bike Studio.取貨
電話 2317 6555
營業時間 星期二至星期五 12:00-19:00
網上訂單送至G.U.M. Bike Studio後，會致電／SMS通知，客戶可於7天內自取，否則可能會被取消。
TERM & Condition:
1 Customer are responsible for checking the goods prior payment to ensure all accessories and parts are present. Green Urban Mobility Ltd. will not handle any disputes afterwards.
2 All goods sold are non-refundable & On Sale Items are non - exchange.
3 Warranty service is only provided when the original sales invoice is presented. (E-receipt are acceptable)
4 Warranty period is calculated from the date shown on the invoice and is determined by the product's supplier.
5 Warranty service is provided by the supplier and its official website shall be referred for further details. The supplier reserves the right of final decision.
6 The customer is responsible for returning the defective goods at its own expense (ex. Shipping cost).
7 Warranty is not transferable and only valid with the original owner. It is specifically limited to repair or replacement for defect caused by manufacturing quality issue.
8 Warranty does not cover any defect caused by any mistreatment, repair / modification by unauthorized personnel, accident and natural disasters or other events beyond the company's control.
9 Green Urban Mobility Ltd. reserves the right to final decision in case of any dispute.
9 如有任何爭議，Green Urban Mobility Ltd. 保留最終決定權。